last week, usual processing mail, an inquiry asked for sent specifications and price. He is from France. I have told him everything he wanted to know.for example. What material is made of makeup brushes.I replied him hair brush is made of top-grade nylon hair,brush handle is made of wooden,brush ferrule is made of aluminum. A few days later. he requested samples of 20sets of makeup brush. I told him we can’t bear freight but our sample is free. Finally, he agree to bear the freight.
The second day, we sent the samples to him.A week passed by and I didn’t receive any news from him . I was disappointed.but I didn’t give up .one day ,he told me he was satisfied with our samples. He wanted to place order. Out of my expectation.he ordered 500sets of makeup brushes.I told him about freight.if 500 sets of makeup brush not enough 20kg,shipping charge is very expensive.I suggested him 800 sets of makeup brush . such more than 20 kg.at first, he didn’t want to order so much. After many times of communication.also it can save freight. He ordered 800sets of makeup brushes. I’m very excited.He is straightforward.he will place an order with us every other month.
So I think the secret of success is constancy of purpose.Treat customers with a sincere heart.Sometime really not only the price to competition,and quality is the truth .everyone has different views on our products.but our quality is guaranteed.